Last Updated: 18th July 2024

Welcome to Travelus. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.travelusluggage.com, purchase our products, or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

Personal Data: We may collect the following personal information from you:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information
• Purchase history
• Any other information you voluntarily provide to us

Non-Personal Data: We may collect non-personal information about you whenever you interact with our site. This may include:

• Browser type
• Operating system
• Referring website
• Pages visited on our site
• Time and date of visit
• Other similar information

2. How We Use Your Information

We use the information we collect in the following ways:

• To process and fulfill your orders
• To communicate with you about your order, account, or customer service requests
• To send you promotional materials and newsletters (you can opt-out at any time)
• To improve our website and services
• To personalize your experience on our website
• To detect and prevent fraud and abuse of our website and services

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• To trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential
• When we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety
• In connection with a merger, acquisition, or sale of all or a portion of our assets

4. Security of Your Information

We use various security measures to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

6. Children’s Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will delete that information as quickly as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Travelus Luggage Industries Pvt Ltd.
Mail Id: support@travelusluggage.com
Phone Number: +91 82404 09768
Head Quarter Address: Poddar Court, Gate No 01, Suite No 713,714 (7th Floor) 18, Rabindra Sarani, Kolkata, West Bengal 700001

Thank you for choosing Travelus. We value your trust and are committed to protecting your privacy and personal information.